An experienced customer-centric communicator with pre-sales, bid management and project management expertise within the telecommunications and data communications sector. Develops and maintains strong relationships within the business and with customers. As an enabler willing to adopt a hands-on approach is able to facilitate communications across a variety of stakeholders. In cross-functional environments, acts as the interface between the business and the sales teams. Commercially aware with experience of a wide range of technologies and is strongest proposing technical solutions to deliver demonstrable business benefits through a creative yet pragmatic approach that provides realistic alternative solutions.
- Education
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Brunel University
BSc (Hons) Mobile Phone Technology and Computing 2006
John Moores University
HNC Electronics and Telecoms Engineering 1985
- Skills
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Office skills
Technical presentations, requirement capture, tender response creation, cross functional communication and co-ordination
Computer skills
Microsoft Office Suite (Including Project and InfoPath), Linux and MS Windows
Technical Experience
TETRA Digital Radio
Voice Switching
PDH Networks
SDH/DWDM Networks
Networking (Ethernet etc)
Databases
- Mobile Networks
- Wireless Networks
- Web Services
- XML
- Client/Server Architecture
- SOA
- Experience
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SepuraBid Manager - 2007-2008
- Created bid response packages for distributors and end users around the world
- Briefed all stakeholders and management on strategic, commercial and technical aspects of the tender supporting decision making.
- Implemented a "bid wiki" to store technical data and boilerplate text, improving efficiency and quality of response.
- Project management of multiple bids from conception to completion.
Brunel UniversityStudent - 2002-2006
- Awarded a BSc (Hons) in Mobile Phone Technology and Computing.
- Course covered technical aspects of both wired and wireless networks, programming (J2ME), web technologies (Web Services, SOA, JSP, XML) and data bases (MySQL and Oracle).
Avco SystemsBusiness Development Manager - 2004-2006
A placement role as part of degree course, continued on a part time basis during final year of study.
- Drove new product ideas from idea to working proof of concept models.
- Instigated a change in the company culture to a more commercially aware business outlook.
- Identified opportunities for developing "one-off" software into an "off the shelf" product, increasing revenues by 20% and customer base by 30%.
- Responsible for all aspects of a new data transfer product, including feature set,managing development cycle, marketing, sales and delivery.
- Developed new packaging and a range of collateral to improve corporate image.
Early Roles Variety of National and International Telco Organisations
- Improved cross-functional communication and co-ordination and drove development of new company-wide standards for full project life-cycle management on all internal projects.
- Successfully managed an external consultant and training provider to develop and deliver a suite of six courses, for 200 people, on various aspects of project management.
- Established a new pre-sales department during a period of rapid growth and culture change within the company.
- Delivered on-site product demonstrations to customers and facilitated workshops for potential customers as well as technical presentations to decision makers and Board members.
- Hobbies
- All aspects of technology, currently focusing on mobile, location based services and impacts of social networking. Photography and Hot Air Ballooning (qualified balloon pilot)
- Links
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Links to other profiles and sites
LinkedIn Profile
Visual CV Profile
My Blog
- References
- Available on request